Privacy Policy

GrafCode, a graphic design and IT services business, is committed to protecting your privacy. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure in accordance with the GDPR.

Data We Collect

We only collect data necessary for providing our services:

  • Name and surname

  • Email address and phone number

  • Information submitted through contact forms

  • Technical data (IP address, browser type, device information, analytics)

  • Data required for preparing offers and delivering services

How We Use Your Data

Your data is used for:

  • Responding to inquiries

  • Preparing offers and delivering services

  • Website administration and maintenance

  • Analytics and service improvement

Legal Basis for Processing (GDPR)

Personal data is processed based on:

  • user consent

  • performance of a contract

  • legal obligations

  • legitimate interest

Data Retention Period

Data is stored only for as long as necessary to fulfill the purpose of processing or as required by law.

Data Transfers Outside the EU

If tools that transfer data outside the EU are used (e.g., Google Analytics), such transfers are carried out in accordance with GDPR and Standard Contractual Clauses.

Automated Decision-Making

GrafCode does not use automated decision-making or profiling.

Cookies and Analytics

Our website uses basic cookies and analytics tools. Cookies do not contain personal data and are not used to identify users.

Sharing Your Data

We do not share personal data with third parties except when necessary for:

  • service delivery (e.g., hosting provider)

  • legal obligations

All third parties comply with GDPR requirements.

Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Your GDPR Rights

You have the right to:

  • access your data

  • correct inaccurate data

  • request deletion (“right to be forgotten”)

  • restrict processing

  • data portability

  • object to processing

  • withdraw consent

Contact

GrafCode – Graphic Design & IT Services Email: info@grafcode.com Website: www.grafcode.com

Changes to This Policy

Any updates to this Privacy Policy will be published on this page.